Jam Jar Project Limited’s ("Jam Love London™" "we" "us") website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use & Service.

Jam Love London™ is a trading name of Jam Jar Project Limited, a company registered in England and Wales under registration number 8786983. Our registered address is 2 Shakespeare Court, 85 Fairfax Road, London, NW6 4EB, United Kingdom.

In particular, we wish to draw your attention to our policies relating to the terms of purchase and our Security & Privacy Policy. If you are under 16 you must let your parent or guardian know about Jam Jar Project Limited’s Security & Privacy Policy before you use this Site or any of this Site's services. We reserve the right to only accept orders from those over 18 however.

We may modify our Terms and Conditions from time to time. Please read the Terms and Conditions and check back often. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

By submitting an order, you are accepting the Terms and Conditions of the Site. We may not be able to accept your order, or part of your order, due to one of the following reasons: -authorisation of your payment failed -we made a pricing or product description error -you are not eligible to order from Jam Love London™. If there are any problems with an order, you'll be contacted by one of our Customer Services Advisors. If you change your mind about an order and want to cancel it, you can do so up to the point when it is despatched (orders are normally processed immediately after they've been placed, so we may have already packed your order and made arrangements for it to be sent when you cancel it. If this is the case then we can't always stop the order from being delivered. To cancel your order, please contact enquiry@jamlove.co.uk as soon as possible. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors.

You will be able to see the price you pay online to the Site, inclusive of any VAT where applicable, before you confirm your order. Notes for UK customers and other customers within the European Union (EU) For all goods VAT is charged at the Standard UK VAT rate of 20%. It is the customers’ responsibility to ensure that the details of the transaction are included on their own VAT returns if applicable. Notes for customers outside the European Union (EU) Subject to certain conditions, goods exported outside the European Union may be zero rated i.e. no VAT is payable on these items. The prices displayed on the online shop are inclusive of UK VAT. If you live and take delivery of goods outside the European Union VAT will be deducted. Customers are responsible for all applicable customs duties or taxes in their own country.

EU (Europe) = £15.00
Outside EU = Base on international courier quotation
The postage & shipping cost will be added onto your order at the checkout stage.

We accept international orders. All items will be sent via International courier services quote by www.Parcel2Go.com, the most economical service will be selected depending on your country of destination. Postage will be calculated on the weight of the item(s) added to the shopping basket. Delivery times vary on destination. All items will be tracked and insured.

We aim to process all orders within 48 hours. Therefore, depending on your delivery address, we would hope your order arrives within 2 weeks. However, certain made to order items can take longer and this information will be provided in the product details. If we have insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by us from your credit card will be re-credited to your account and we will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Jam Jar Project Limited will not be obliged to offer any additional compensation for disappointment suffered.

This item is either made-to-order, the order reserved from the next production and delivery from the manufacturer or currently out of stock. Having purchased this item it will be sent to you as soon as it is available.

If any exchange or refund is required, please notify us, email to enquiry@jamlove.co.uk within 10 working days and return the item(s) to us, ensuring you have enclosed a copy of your invoice. Returned item(s) must be unused, in original conditions, and with original packaging still attached. We do not accept responsibility for lost parcels or postage charges incurred when returning goods; therefore we recommend you use a recorded delivery service. We also advise that you send the parcel fully insured to the full value of the goods and ensure the items are strongly packaged.

International returns. Please mark returned packages “Returned Items”. Jam Jar Project Limited will incur import charges and taxes if this is not written on the package and customs form. Your return will also take longer to process.

We reserve the right to refuse an exchange or refund if we consider the goods have not been treated appropriately. We reserve the right to alter products, prices or conditions of supply without prior notice.

Personal information is private so we treat it with the highest standards of security and confidentiality. We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information including your credit card number and your name and address. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall from the outside world.

We never sell or give any information we have about you to any other company. You can rest assured that your credit/debit card and personal information are safe with us.

With your permission, we’ll send you our catalogues and email newsletters, tell you about our latest products and offers, and keep you up to date with what's going on at Jam Love London. However, if you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by emailing to enquiry@jamlove.co.uk quoting Security and Privacy Enquiry. You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with. By submitting your information and using our web site, you consent to the collection, storage and processing of your personal information by us in the manner set out in this Policy. If we change our Privacy Policy we will post the changes on this web site so that you are always aware of what information we collect, how we use and under what circumstances we disclose it. We will also email you should we make any changes to give you a chance to ask us not to use your information in that way.

The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Jam Jar Project Limited shall not be responsible for any detrimental reliance you place on this web site or its contents.

Jam Jar Project Limited is providing this site and its contents on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, Jam Jar Project Limited makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components.

The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Jam Jar Project Limited howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law.

Neither Jam Jar Project Limited nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.